The in-app Property360 Assistant

Chat with the Property360 Assistant from any page — ask about rent, leases, GST and tasks, or record expenses and payments with a receipt attached. It asks before it changes anything.

Updated 26 Oct 2026

Overview

The Property360 Assistant is a chat window available on every page once you are signed in. Click the round sparkle button in the bottom-right corner to open it. It can do the same things as the Telegram and WhatsApp assistant, without leaving the app:

  • Answer questions: "rent summary for Sunrise Towers", "which tenants have overdue rent?", "leases expiring in the next 60 days".
  • Record things: expenses, payments, rent received and dues between co-owners — attach the receipt and it reads the amount, date and vendor.
  • Work with tasks: "my overdue tasks", "create a task to fix the lift at Lakeview Plaza", "mark TSK-3 done".
  • GST and invoices: "GST payable for September", "generate the October invoice for Acme Retail Pvt Ltd".
  • Documents: "send the lease agreement for Acme Retail Pvt Ltd" — the file appears under the reply as a download button.

The assistant works as you. It sees and changes only what your role and property access allow, and every change is recorded in History & Audit under your name.

Before you start

  • You need to be signed in. The assistant is not offered on the public website or the Help Center pages.
  • If you don't see the sparkle button, your role doesn't have the assistant. Ask your master admin.

Steps

Ask a question

  1. Click the sparkle button in the bottom-right corner.
  2. When the conversation is empty, pick one of the suggested questions, or type your own.
  3. Press Enter to send. Shift+Enter starts a new line.

Record an expense with a receipt

  1. Click the paperclip and choose a photo (JPG, PNG or WebP) or a PDF of the bill. It shows as a chip above the message box; click its × to remove it. Files up to 8 MB are accepted, and large photos are shrunk automatically.
  2. Type a note, for example "water tanker for Lakeview Plaza, paid by A. Sharma", and send.
  3. The assistant replies with a summary and asks you to confirm. Click Yes to save it, or No (or type what to change).

Confirmations — nothing changes without a "yes"

Before it records, creates, updates or generates anything, the assistant shows what it is about to do and asks you to confirm. When it asks, Yes and No buttons appear under the reply; they simply send that word. You can also type "yes", or reply with the correction ("make it 11,500").

Keep, resize and restart the chat

  • Refresh or move between pages — the conversation stays. It is kept in this browser tab only, and is cleared when you close the tab. Another tab starts its own conversation.
  • Expand (the arrows icon in the header) makes the window wide and nearly full height for long tables; Shrink puts it back. The app remembers your choice. On a phone the assistant always opens full screen.
  • Minimise (or press Esc) folds it into a small bar so you can keep working; a dot shows when a new reply arrives.
  • Close hides it; the conversation is still there when you open it again in this tab.
  • New conversation starts afresh. The assistant forgets the previous thread, including any confirmation that was still waiting.

Copy or download

  • Each reply has a Copy button under it that copies the text.
  • Files the assistant sends (a lease, an invoice, a report) appear as download buttons under the reply.

Example

M. Rao, a landlord, opens the assistant from the Rent Summary page and asks "rent collected this month for Sunrise Towers". The reply lists each unit with the amount received. She then attaches a photo of a plumber's bill and types "plumbing repair at Sunrise Towers, ₹3,200". The assistant shows the expense it will record and asks her to confirm; she clicks Yes, and the reply links to the new expense.

FAQs

Is this the same assistant as on Telegram?

Yes — the same abilities and the same permissions. The in-app chat and a Telegram or WhatsApp chat are separate conversations.

Can someone else see my conversation?

No. The chat history in the window is kept only in your browser tab. Changes the assistant makes are recorded in History & Audit like any other change you make.

Why did a retry ask me to attach the file again?

Files are not kept when you refresh the page. If a message with an attachment failed and you have refreshed since, attach the file again and resend.

Troubleshooting

"You're sending messages a little fast"

Wait a few seconds and click Retry under the message.

A reply says it couldn't reach Property360

Check your connection and click Retry. The first request after a quiet period can take a little longer while the server wakes up.

A download button says the file is no longer available

Ask the assistant to send the document again.

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